Shipping Information

All shipments are shipped and delivered to your door , that is a promise we are committed to do . All items listed on our website are available for free shipping , we don’t charge extra shipping as other companies , if customer does not wish to use faster and more priority shipping channel that we also provide , you are welcome to use our free shipping
"Free Shipping" Free Shipment No Track and Trace | 20 - 40 Business days
Priority Shipment | No Track and Trace | 10 - 20 Business days $ 2.49
Priority Plus Shipment | Insurance and Track and Trace | 10 - 20 Business days $ 5.49
Express Shipment | Insurance and Track and Trace | 8 - 14 Business days $9,49
-Order with a value less than 20 USD If you place an order that represents a value of less than 20 USD, you can simply enter it freely, no VAT or import duties have to be paid on this.
-Order with a value higher than 20 USD If you order a product with a value higher than 22 USD, VAT and import duties must be paid, Canada Post, Brazil Post, Swiss Post, DHL , Fedex, UPS or EMS will handle this customs clearance for you locally. BuyPluss has no further insight or influence on this.
7 Days DOA Product Guarantee

If one or more of the items you received are damaged, different, or not working, you will be protected by this Guarantee. Please contact us for Return Material Authorization within 7 days of the order being received.

After returning the product to the address provided by our customer service team, we can send you a new item free of charge (we will reimburse you the return shipping cost), or you can choose to receive a full refund.

30 Days No Reason Return

If you are not satisfied with your purchase and the product is still in brand new condition, we can arrange a partial refund, which will cover the price of the item minus the shipping fees. You will be responsible for paying the return shipping fees.

Please contact us for Return Material Authorization within 30 days of the order being received.

Orders and Returns

Once your order has been shipped out we will send you a shipping confirmation email that includes your tracking number.

To check the status of your package, please click on the link and enter the tracking number we emailed you and it will show you where is your parcel and expected delivery day so you can track day by day .
This is rare, but it may happen. Most likely your package is delayed due to an unforeseen situation such as extreme weather, public holidays, or peak shipping seasons.

In these cases we kindly ask our customers to first check with their local post office to see if their package is being held there. We also kindly ask customers to check with friends and neighbors to see if they have collected the parcel on their behalf.

Each package will have a delivery deadline that is based on the recommendations of the shipping company given to BuyPluss. After the deadline has been reached we will offer a solution for your order in our Customer Service.
If you wish to return products please contact our customer service and we will check with you how to return the item and to which address .

For more information please read our Return Policy in the secion down , and we are always happy to get in touch with you

Processing Time and Payments

Generally, the average processing time is between 1-3 business days.

However, this depends on the item's stock availability. For small quantity orders, the processing time is generally between 2-4 business days.
and some times due to peak season like christmas , black friday it will take an extra few days to ship , and we always make sure to stock as much products as we can to ensure the fastest delivery time .

Please notice processing time doesn't include shipping time , it's the time it takes us to process your order , once product has been shipped then shipping time is in effect .
in 4 easy steps:

1-Place an item in your shopping cart and go to order.
2-Go to checkout page and fill your shipping address informations correctly .
3-Choose your favorite shipping options from free shipping to Express shipping .
4-Complete by paying. we accept all major credit and debit cards and paypal.
If you wish to pay by different method please contact our customer service and we will help you .
If you can't make a payment please contact our customer service and we will help you .
Skype : BuyPluss
Once we receive your payment we will send you a confirmation email confirming we have received your payment and will start processing your order immediatly .
if payment failed we will contact you immediately to check out the problem and solve it for you .

If You Have More Questions

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